PRIVACY POLICY

1. Information We Collect

​We collect the following types of personal information:

A.) Information You Provide Directly

• Name, email address, phone number

• Payment details (processed securely via third-party providers)

• Mailing address (for merch or pass delivery, if applicable)

• Any information submitted through contact forms or applications (e.g., volunteer, vendor, or artist forms)

B.) Information Collected Automatically

• IP address and browser information

• Device and operating system type

• Pages visited and usage data (via analytics tools such as Google Analytics)

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2. How We Use Your Information

We use your information to:

• Process ticket orders and event registration

• Send festival updates, newsletters, and promotional content

• Respond to inquiries or support requests

• Improve website functionality and user experience

• Comply with legal obligations

You can opt out of promotional emails at any time by clicking the "unsubscribe" link in the email or contacting us directly.

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3. How We Share Your Information

We do not sell your personal information. We may share it with trusted third parties only when necessary, including:

• Payment processors (e.g., Stripe, PayPal)

• Email marketing platforms (e.g., Mailchimp)

• Service providers helping us operate the website or deliver festival services

All third-party partners are contractually obligated to keep your data secure and confidential.